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Frequently Asked Questions

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  • What is AtWrk?
    AtWrk is a cloud software provider in the UK, offering a comprehensive platform for business management and operation optimisation.
  • Is AtWrk suitable for my small business with a few field engineers?
    Yes, AtWrk's platform is designed to cater to businesses of all sizes, including small businesses with a few field engineers.
  • What modules are included in the AtWrk platform?
    AtWrk includes modules such as Datasets, Field Service, Stock Control, Finance Management, and more.
  • Can I try AtWrk before purchasing?
    Yes, AtWrk offers a free tier for up to 5 users, allowing you to experience the platform's basic functionalities.
  • Can I import my existing data into AtWrk's platform?
    Yes, AtWrk provides data import options for seamless migration from other systems.
  • Can I integrate AtWrk with my existing tools?
    AtWrk offers integration capabilities with selected third-party tools, enhancing data exchange and workflow.
  • How frequently does AtWrk release updates and improvements?
    AtWrk regularly releases updates and improvements to enhance the platform's functionality and user experience.
  • Is AtWrk compatible with all major web browsers?
    Yes, AtWrk is designed to be compatible with popular web browsers for easy accessibility.
  • Does AtWrk offer a discount for non-profit organisations?
    Details regarding discounts for non-profit organizations can be obtained through AtWrk's sales team.
  • Does AtWrk offer any discounts for long-term subscriptions?
    Information about discounts for long-term subscriptions can be discussed with AtWrk's sales team.
  • Does AtWrk support mobile access?
    Yes, AtWrk offers mobile apps for iOS and Android, providing convenient access to the platform's features while on the go.
  • Can I track the location of my field engineers in real-time?
    Yes, AtWrk's Field Service Module allows real-time tracking of field engineers for efficient resource management.
  • Can I schedule recurring tasks in AtWrk?
    AtWrk's platform supports scheduling recurring tasks for streamlined operation management.
  • Is there an option for team collaboration within AtWrk's platform?
    Yes, AtWrk facilitates team collaboration through shared access and communication tools.
  • Can I manage my customer invoices through AtWrk?
    Yes, AtWrk's Finance Module supports customer invoice management.
  • Can I customise the appearance of documents and forms generated through AtWrk?
    Yes, AtWrk allows for customization of document templates and forms to match your brand.
  • Can I manage my stock levels using AtWrk's platform?
    Yes, AtWrk's Stock Control Module enables efficient stock management and tracking.
  • How can I upgrade to a paid tier?
    You can upgrade to a paid tier by contacting AtWrk's sales team or upgrading through your account settings.
  • Is there an option for on-premise deployment?
    Yes, AtWrk offers custom technology solutions for on-premise or private cloud deployment.
  • How does AtWrk ensure data retention compliance?
    AtWrk adheres to data retention regulations, but specific details on compliance can be provided upon request.
  • Is my data secure on AtWrk's platform?
    Yes, AtWrk complies with data protection standards and employs security measures to protect your data.
  • Is AtWrk GDPR compliant?
    Yes, AtWrk is GDPR compliant and prioritizes data protection and privacy.
  • Does AtWrk offer customer support?
    Yes, AtWrk provides customer support to assist with any inquiries or issues you may have.
  • How can I get assistance with setting up AtWrk for my business?
    AtWrk's customer support team can guide you through the setup process and offer any necessary assistance.
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