AtWrk CRM Features
Our advanced online platform is modular, allowing you to set out how you want to work like never before.
Service Module
ServiceAtWrk is our end-to-end all-purpose job management system. Aimed to suit the needs for any business in the service based industries, we have built a flexible platform that you can adapt to suit the workflow of your business.
Key Features
The Service Module wouldnt be complete without these key aspects
Customer Sign Off
Customer sign off is made easy by making it readily available through our app.
You can specify how customer sign off should be achieved whether simply through a mandatory signature, or specifying for more details that are needed.
Business Forms
If you need your mobile workers to be able to have a form to hand at any time, or simply want to provide documentation so they have everything they need for any eventuality. Our forms builder lets you setup workers with all the tools you can think of with a customisable layout editor to suit your every need.
Tracking
If your workforce needs to be out and about and you need to know what their ETA to site is then we have you covered. Built in ETAs and tracking to keep up with how they are getting on while travelling to site makes it easy for you to make sure jobs are staying on track throughout the working day.
Job Scheduling
New Jobs can be given prioritised statuses, booked date and times and also planned in through an interactive calendar process.
Workers can get back to you with revised schedulling and next nearest workers can be chosen when setting up new jobs.
All controlled from a centralised CRM which you can specify to suit your needs.
Job Customisation
Our system's foundation is built on a flexible job creation system where you can configure what elements need to be tackled at each stage of the job process.
Create your own risk assessment, specify if photos are mandatory or not, configure which statuses of a job are actually useful for your workflow.
Team Communication
Our system uses quick and easy chat functionality which can be accessed through two channels.
Group chats are custom chat rooms you setup based on common user attributes which you can customise. All moderated and fully accessible through the CRM.
Job comments allow all workers to log notes, talk to their managers and get updates for a specific job, making worker communication quick and easy.
Stock Module
Built in conjunction with businesses we have worked with for the past 20 years, the Warehouse Module encompasses everything you need for a stable stock management and stock ordering system.
Key Features
The Warehouse Module wouldnt be complete without these key aspects
Stock Takes
Stock management is built in to ServiceAtWrk to help you keep on top of levels, ordering and stock takes.
It only takes moments for you to have something in your hand which you can action.
Min Levels
Stock on ServiceAtWrk has min-levels and trigger levels ready to use so you can make sure the business is operational all year round.
Reporting is something that we have made very simple to produce so even if your requrements are custom, they are quick and easy for us to help with.
Punchout Systems
We've been able to work closely with our customers to provide bespoke solutions to even their customers, giving them access to ordering platforms to suit their specific needs.
Bulk Product Uploads
The ServiceAtWrk Stock Module has a simple to use import and export system that allows you to upload all of your products without having to worry about batches, mismatches or orphaned records.
Accounts Integration
We have worked with multiple accounts systems but have had the most success with Xero, integrating seemlessly and giving you the control of what you need to sync with accounts.
We can customise this area of the system to suit your needs so feel free to contact us to find out more about how we can get ServiceAtWrk working well with your accounts system.
Security & Retail
Through working with our partners we have been involved in lots of exciting projects in retail spaces and within retail security, looking to provide better experiences and smarter ways of working with loss prevention teams.
Key Features
The Retail Module wouldnt be complete without these key aspects
Custom Experiences
We've worked with multiple retailers in the past delivering custom solutions working with our partners in the retail space. These have varied widely from simple proof of concept solutions and supporting our hardware partners to more involved systems to backup processes and delivering interactive customer experiences.
Managed Fitting Rooms
Our fitting room system helps keep you in control of garments in and out and has been rolled out accross europe to great success.
Custom Kiosks
Give your customers a modern buying experience using our custom kiosk solution. Allowing you to build a custom menu that is easily browsed and can be linked to behind the counter screens to keep your staff in the loop with orders.
Security Integration
Over the years we have worked with mutiple security groups and have systems up and running which you can integrate with for managed security teams that can integrate directly with all our other software.
Managed Visitors
When accepting visitors to your sites you need to make sure they are actively on site when they should be and make sure they report to the right people. We have partners who use our systems to make guest books a thing of the past and bring great functionality along with it.
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Still not sure?
The AtWrk platform is something that we believe can be suited to any business. The combination of our modules and the easy customisation of the core components of the system is something that we think is unrivalled in this space. If you want to learn more or try and find out if AtWrk is for you, then dont hesitate to contact us.